Crisis support

Our new 24/7 mental health helpline is open to people of all ages who require urgent support and are residents of Cheshire West, Cheshire East and Wirral.

If your mental or emotional state quickly gets worse or deteriorates, this can be called a 'mental health crisis'. In this situation, it is important to get help quickly.

Please call 0300 303 3972 and our dedicated local staff will support you to access the help you need. The phone line is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people.

It is now the first port of call for mental health help – it is operated by people in your local area who will know how best to support you. If you call NHS111 you may have to wait longer for help and will be re-directed to this local service – so call 0300 303 3972.

You should still call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance.

 

Other forms of support;

- Text the Young Minds Crisis Messenger, for free 24/7, by texting the words YM to 85258 

- Call the Samaritans for free on 116 123 or email jo@samaritans.org

- Download the 'Stay Alive' app to your mobile phone

 

The NHS harmless tool can help those supporting young people to assess possible risk and can be found at www.harmless.nhs.uk/assessment

Getting help