What our Parent/Carers and Young People say about our service

The Wirral Mental Health Support Team (MHST) have received the following feedback from young people and parents and carers:

  • "Our practitioner was amazing in riding the rapids! Very relatable/informative sessions with time to talk to other parents."
     
  • "The two practitioners were really friendly, un judgemental and understanding. I felt they really did support me in anything I asked about or needed help with."
     
  • "Both practitioners were 1st class, nice to see people passionate about helping people."
     
  • "We had two great facilitators who really listened to us. The group was structured but we could share our experiences in the group. Lots of points resonated with us and we are working on using the tools at home which has been well received by our daughter and us, thank you!"

I attended the Timid to Tiger sessions. The group was informative, and it was evident that both facilitators were knowledgeable and very approachable. They were always happy to answer questions and validated how I was feeling on several occasions. I gained a wealth of knowledge, and I learned a great deal from other parents, who were equally kind and supportive. This experience has also prompted my husband to change his mind set and approach, which has helped massively. I would recommend this course to anyone; my confidence is much higher now, and we are all much happier as a result.

  • "Our practitioner was so friendly, welcoming and patient and really took their time with my child opening up. Can’t thank them enough."
     
  • "Both practitioners were amazing, they have given us the confidence as parents to support our daughter the strategies have helped my child so much, she is much more confident and regulated really happy."
     
  • "I’m really happy with our facilitators. They’re easy to work with, listen and have a kind approach to the sessions. I feel very comfortable with them both!"

     
  • "I am thankful for the tools I have gained to help my child cope with their anxiety. It’s also been lovely to be part of a really nice group with supportive facilitators that are easy to talk to!"

     
  • "We found this course really helpful lots of different strategies to use which really helped with our daughter thank you all so much it’s made such a difference in our lives."

     
  • "The practitioners support has been really helpful. I’ve seen a huge improvement in my child’s behaviour and coping skills since they’ve been coming. They are also really pleased with the progress they have made. This has been positive for us all as a family."
     

I really appreciated how our practitioner took the time to check in with me and made sure I wasn’t left out while I was in hospital for a while. Updating me weekly after my son’s appointments. It made a difficult situation feel more manageable. Having someone who communicates clearly and shows genuine care makes a big difference.

  • "Loved this course, it’s made a difference to my daughter starting back at school where she would have found it more daunting otherwise."
     
  • "I really liked the sessions; people should come here for help." (young person)
     
  • "I would definitely recommend timid to tiger to others who are suffering to help their child with their anxiety. It has been a lovely few weeks and I have learnt a lot of new and different ways to help out my child when he is anxious."
     
  • "Excellent to have time to share experiences with other parents. Loved working through strategies on riding the rapids. Not a magic wand but such helpful tools."